Program: Visiting and Connecting with a Patient
Organizations: Halton Healthcare
Oakville Trafalgar Memorial Hospital
Description of Services: Halton Healthcare offers a complimentary patient email service for individuals who cannot come to the hospital for a visit
  • Send a greeting via email by providing the full name of the patient in the subject line, including room number or unit, if known * a volunteer will print the message, seal it and arrange for delivery * volunteers are unable to open attachments * greetings will only be delivered to current inpatients that have chosen to be listed in the hospital directory * hospital is not responsible for e-mails that are misdirected, lost or accidentally deleted from the message system
  • Pet visits must be pre-arranged and are limited to dogs, including guide dogs
  • Video Calling Feature is now available on all bedside patient entertainment terminals, making it easier for patients to connect with their loved ones while staying in the hospital * this service is completely free for patients and families and does not require any device rental
Requirements
Fees: None
Eligibility - Population(s) Served: People of all ages who require health and medical services
Application: Walk in for emergency department * medical referral required for most other services
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Accessibility Notes: Paid parking
Languages: English
Area(s) Served: Oakville
Contact Information
Phone Numbers: 905-338-4615
Toll-Free: To avoid long distance charges to a Halton Healthcare hospital, just dial local hospital number and request to be transferred
Crisis: Call 911 in emergencies
Email: volunteer@haltonhealthcarwe.com
Website: www.haltonhealthcare.on.ca/patients/visitor-inform...
Address: 3001 Hospital Gate
Oakville, ON
L6M 0L8
Map
Intersection: Third Line and Dundas St W
Location: Oakville
Hours: Mon-Sun 9am-9pm * Quiet time 10pm-7am

Downloads

PDF HH-2025 Video Calling Guide

This information is provided by thehealthline.ca. It was last completely updated on: 5/7/2025